Renewals Manager

Location: Dubai
Salary: AED 15,000 – 18,000
Job Code: 104/001/378
Industry: Management Consulting

Job Brief:
Our client, a leading business setup company, is seeking a dedicated Renewals Manager to join their dynamic team. As a Renewals Manager you will be responsible for managing the renewal process for their valued clients, providing expert guidance, and ensuring a seamless experience throughout.

Job Responsibilities:
  • Proactively engage with clients to understand their renewal needs and provide personalized assistance.
  • Coordinate and facilitate the renewal process, including documentation, payments, and compliance requirements.
  • Build strong relationships with clients to foster trust and loyalty, serving as their primary point of contact.
  • Provide expert advice and guidance on renewal options, packages, and additional services.
  • Collaborate with internal teams to address client inquiries, resolve issues, and optimize the renewal process.
  • Maintain accurate records and documentation of client interactions and renewal activities.

Job Requirements:
  • Bachelor's degree, Sales, or related field.
  • Previous experience in customer service, sales, or account management, preferably in the business setup industry.
  • Exceptional communication and interpersonal skills, with a customer-centric approach.
  • Strong negotiation and problem-solving abilities.
  • Ability to multitask, prioritize, and manage time effectively.
  • Proficiency in MS Office suite and CRM software.

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