Sales Support Coordinator

Location: Dubai
Salary: Up to AED 5,000
Job Code: 219/001/374
Industry: Construction

Job Summary:
This is a full-time on-site role for a Sales Support Coordinator. The Sales Support Coordinator will be responsible for administrative assistance, analytical skills, communication, and ensuring customer satisfaction through top-notch customer service. The role will require the successful candidate to work closely with the sales team in order to facilitate sales and business growth.

Job Responsibilities:
  • Provide administrative support to the sales team, including scheduling meetings, preparing documents, and handling correspondence.
  • Assist in onboarding new customers, ensuring all necessary documentation is completed and entered into the system accurately.
  • Input sales data into CRM software and maintain accurate and up-to-date records.
  • Analyze sales data to identify trends and provide insights to the sales team for business growth.
  • Communicate effectively with customers in both English and Arabic, addressing inquiries and resolving issues promptly.
  • Facilitate smooth coordination between the sales team and other departments to ensure timely delivery of products and services.
  • Prepare and deliver sales reports, presentations, and other documents as needed.
  • Assist in organizing and participating in sales visits and meetings with clients.
  • Monitor customer satisfaction and work to resolve any issues or complaints.
  • Collaborate with the sales team to develop and implement strategies for customer retention and business growth.

Job Requirements:
  • Excellent analytical skills with attention to detail.
  • Proven track record of customer service and satisfaction.
  • Excellent communication skills in English and Arabic.
  • Administrative assistance skills and experience.
  • Proficiency in Microsoft Office and other relevant software.
  • Experience in the construction or building materials industry is preferred.
  • Bachelor's degree in Business Administration, Marketing, or a related field.

Note: The ideal candidate is expected to be able to speak Arabic and English properly and write well with correct capitalization and grammar. You will be judged on your ability to help coordinate all the activities of the sales team including onboarding customers, inputting data, assisting the sales team, and going on visits with the sales team.
If you perform well in this role, you will have the chance to be promoted to a Sales Executive.

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