Senior Sales & Logistics Coordinator

Job Code: 289/001/835
Industry: Agribusiness (Fertilizers and Crop Nutrition)
Working Days: Monday to Friday
Working Hours: 8:00 AM to 5:00 PM

Job Brief:
The Senior Sales & Logistics Coordinator will be responsible for supporting sales operations and logistics activities, ensuring smooth coordination between customers, internal teams, and logistics providers. This role demands expertise in handling customer orders, preparing shipping documents, coordinating production schedules, and ensuring timely deliveries while maintaining compliance with international shipping regulations.

Job Responsibilities:

Sales Coordination:

• Prepare draft offers for price requests in collaboration with the management team.
• Submit confirmed offers to customers and sales representatives across all regions.
• Continuously monitor and follow up on feedback for submitted offers.
• Prepare sales contracts and proforma invoices using SAP.
• Share sales contracts/proforma invoices with customers and secure counter-signed copies.
• Execute orders through production and cross-trade purchasing departments.
• Follow up on production and cross-trade orders based on delivery schedules.
• Obtain and verify draft Bill of Lading (BL) with customers.
• Ensure BL drafts match Proforma Invoice and Letters of Credit (LC).
• Prepare complete shipping documents including Invoice, Packing Lists, COA, COO, DRN, and End-User Certificates.
• Generate insurance certificates for each shipment.
• Handle chamber attestation of Invoices and COAs.
• Examine and approve LC drafts and submit documents to the bank with Original BL and required sets.
• Accurately process customer orders in a timely manner.
• Liaise with sales teams to confirm product availability, pricing, and lead times.
• Maintain up-to-date sales records and generate sales, stock, and order status reports.
• Support customers by addressing inquiries, resolving order, delivery, or return issues.
• Prepare and share weekly shipment reports with management and customers.
• Prepare weekly production schedules and coordinate with management and production teams.
• Prepare Customer Claims sheets and report updates to management.
• Perform other duties assigned by management.

Logistics Coordination:

• Coordinate shipment schedules with internal teams and external logistics providers.
• Negotiate freight costs with shipping lines and freight forwarders.
• Arrange vessel bookings and trailer transportation.
• Coordinate with transporter teams to ensure timely warehouse arrival and port delivery.
• Work closely with the production team to finalize shipment schedules.
• Monitor shipment movement to ensure on-time deliveries.
• Handle and prepare all necessary shipping documentation (invoices, packing lists, customs declarations, etc.).
• Optimize logistics operations to control costs and improve efficiency.
• Ensure compliance with international and domestic shipping regulations.
• Perform additional tasks assigned by management.