Accounts Receivables Associate

Job Code: 010/001/314
Industry: Manufacturing

Job Purpose:
The primary role of this position will be to generate and distribute customer invoices, accurately reflecting the products or services provided.
The incumbent will assist the Credit Controller (CC) with the management and collection of outstanding debt from the customers and the management of the credit insurance policy.

Job Responsibilities:

• Generate and distribute customer invoices, accurately reflecting the products or services provided with agreed terms.
• Ensure that invoices are sent promptly, enabling a timely payment process.
• Initiate contact with the internal sales coordinator/logistics coordinator to obtain relevant documents.
• Contacting customer’s finance team for approval of invoices and onward payment processing.
• Verify the accuracy of debt-related information and documentation.
• Investigate and resolve any discrepancies or disputes regarding outstanding balances with customers.
• Maintain accurate and detailed records of all communication with debtors, including agreements reached, payment arrangements, and any additional information.
• Track key dates and submit documents to insurance wherever necessary like NPN Notifications and Claim Submissions.
• Provide regular reports on the status of debt collections against target, aging of accounts, and other relevant KPI tracking to management.
• Analyze data to identify trends and propose improvements to collection strategies.
• Prepare and submit necessary documentation for legal actions.
• Escalate collection efforts in accordance with company policies, including the issuance of collection letters and involvement of credit insurance agencies / third-party collection agencies if needed.
• Strive to maintain positive relationships with debtors to facilitate successful debt recovery.

Job Requirements:

• Graduate in Commerce/Finance.
• At least 2-3 years of professional experience.
• Excellent computer skills, proficient with Microsoft suite of products, (particularly Excel).
• Excellent Communication & Negotiation Skills.
• A self-starter, able to work under pressure in a constantly changing environment.
• Team player, flexible, open-minded, commercial, responsible.
• High level of motivation and positive approach.
• Fluent in English; any other languages are a plus.
• Open to Face-to-Face interviews.
• Age under 30 years.

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