Business Development Executive

Job Code: 292/001/110
Industry: Food Delivery

Job Brief:
A fast-growing company in the food delivery industry is seeking a motivated and results-driven Business Development Executive to expand its network of restaurant and cloud kitchen partners. The ideal candidate will be responsible for identifying new partnership opportunities, managing onboarding processes, and fostering long-term relationships with restaurant owners to drive business growth.

Job Responsibilities:
Restaurant Acquisition & Onboarding

• Identify and approach high-potential restaurants, cloud kitchens, and F&B brands for partnership opportunities.
• Present the company’s value proposition effectively to restaurant owners, emphasizing business growth potential.
• Lead the end-to-end onboarding process, including contract negotiation, documentation, aggregator registration, and POS/menu integration.

Market Mapping & Pipeline Building

• Develop and maintain a strong pipeline of potential restaurant partners categorized by cuisine, location, and delivery capacity.
• Conduct market research and competitive analysis to identify gaps in cuisine or locality coverage and onboard relevant partners.

Commercial Negotiations

• Define and negotiate commercial terms including commission structures, onboarding fees, and performance incentives.
• Coordinate with internal teams to ensure partnership terms align with company financial and operational objectives.

Menu & Aggregator Readiness

• Work with restaurant partners to optimize delivery menus for pricing, packaging, and availability.
• Ensure menu readiness for aggregator platforms with accurate images, item descriptions, and promotional content.

Brand Growth & Retention

• Monitor early partner performance and provide guidance to enhance order volume and customer satisfaction.
• Educate partners on available marketing tools, promotional campaigns, and analytics dashboards to maximize growth potential.

Restaurant Relationship Management

• Act as the main point of contact for newly onboarded restaurants during their initial phase.
• Resolve onboarding challenges, escalate setup delays, and ensure seamless partner activation.

Cross-Functional Collaboration

• Work closely with internal departments such as operations, finance, technology, marketing, and legal to ensure efficient onboarding and partner support.
• Share partner insights and market feedback to drive process improvements and strategic initiatives.

Tracking & Reporting

• Maintain updated CRM records on outreach progress, onboarding stages, and commercial agreements.
• Generate weekly reports on partner acquisition status and project milestones.

Growth Projects & Strategic Initiatives

• Support special initiatives like virtual brand onboarding, new city launches, and delivery-only partnerships.
• Explore business opportunities in adjacent sectors such as groceries, bakeries, or packaged food.