Customer Solutions Specialist

Location: Dubai
Salary: Based on experience
Job Code: 053/001/278
Industry: Logistics

Job Responsibilities:
  • Engaging Customers: Conducting meetings with customers to promote our digital solutions and improve their overall experience.
  • Internal Support: Serving as a go-to person for internal users, providing assistance on Customer Solutions related topics.
  • Business Development Support: Assisting the Sales/Business Development team with customer solutions related tasks to drive growth.
  • Adaptability: Flexibly taking on additional tasks or projects assigned by the solutions team lead to support the organization's success.
  • Marketing Support: Contributing to regional marketing activities, including events, promotions, and online marketing initiatives.
  • Analytical Skills: Researching logistics market trends, customer needs, and competitor landscapes to inform strategic decisions.
  • Reporting: Generating customer-specific and internal reports using business intelligence tools like Microsoft Office and Power BI.

Job Requirements:
  • Bachelor's Degree in Logistics & Supply Chain or related field.
  • Minimum 3+ years of relevant experience.
  • Strong project management skills and ability to prioritize tasks effectively.
  • Excellent interpersonal skills to build relationships and influence stakeholders.
  • Proficiency in Microsoft Office / Power BI.
  • Willingness to travel within the MEIA region as needed.

Please visit our jobs page to check out our current list of jobs in UAE and across the world.

Follow us on LinkedIn and Facebook to stay updated regarding our upcoming opportunities.

Subscribe to our LinkedIn newsletter for weekly job updates.