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Debt Collections Officer / Finance Assistant & Collections Officer

Location: Mussafah, Abu Dhabi
Salary: Based on experience
Job Code: C307/001/994
Industry: Oil & Gas

Job Purpose:
The Debt Collections Officer / Finance Assistant & Collections Officer will play a dual role in ensuring timely collection of outstanding payments while supporting the finance department with day-to-day accounting and administrative tasks. The role requires strong negotiation skills, attention to detail, and the ability to manage financial operations efficiently.

Job Responsibilities:
  • Contact clients with overdue accounts via phone, email, and written correspondence.
  • Conduct visits to client offices to facilitate payment discussions and negotiate repayment arrangements.
  • Maintain accurate records of client communications, commitments, and follow-ups.
  • Investigate and resolve invoicing or payment-related queries.
  • Coordinate with sales, customer service, and legal departments when necessary.
  • Escalate high-risk or severely delinquent accounts in line with company policies.
  • Prepare and submit reports on aged debtors and overall collection performance.
  • Assist in preparing Purchase Orders and related purchase documentation.
  • Support invoice preparation, petty cash reports, and receipts.
  • Assist in compiling financial reports and documentation for audits.
  • Monitor customer PO utilization and escalate when required.
  • Provide administrative and accounting support to the finance team as needed.
Job Requirements:
  • 4 - 6 years of experience in debt collection, credit control, or accounts receivable.
  • Educational background in finance, accounting, or related field (degree preferred).
  • Strong knowledge of financial systems and accounting principles.
  • Proficiency in MS Office (Excel mandatory); familiarity with accounting software (QuickBooks, Xero, SAP, etc.) is an advantage.
  • Excellent communication, negotiation, and problem-solving skills.
  • Strong attention to detail, accuracy, and confidentiality.
  • Ability to work independently and manage multiple tasks effectively.
  • Driving license is mandatory.
  • Prior experience in a debt collection company.
  • Knowledge of UAE debt recovery laws and regulations

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