Department Manager

Location: Abu Dhabi
Salary: Based on experience

Job Code: 295/001/399
Industry: Retail / Interior Solutions
Department: Kitchen Cabinet & Wardrobe

Job Brief:

We are hiring for a Department Manager job in Abu Dhabi to lead our client’s kitchen department within a premium retail and interior solutions environment.

The ideal candidate will oversee sales performance, guide the kitchen sales team, and ensure exceptional customer experiences from design consultation to final installation. This role requires strong leadership, commercial awareness, and a solid understanding of kitchen products, interior solutions, and showroom operations.

Job Responsibilities:

Lead, motivate, and develop the kitchen sales team to achieve and exceed department sales targets while maintaining high levels of performance and professionalism.
Drive sales of branded kitchen products by delivering exceptional customer service, building strong client relationships, and ensuring customer satisfaction throughout the purchasing journey.
Understand customer requirements and provide expert guidance on kitchen designs, layouts, materials, finishes, appliances, and accessories, helping clients choose the most suitable solutions based on their preferences and project needs.
Prepare accurate quotations, negotiate commercial terms with customers, and successfully close sales while ensuring profitability and customer satisfaction.
Monitor market trends, competitor activities, and evolving customer preferences in order to identify opportunities for improving product offerings, sales strategies, and showroom presentation.
Ensure the showroom environment and product displays are updated regularly to reflect the latest kitchen design trends, product innovations, and branded kitchen collections.
Collaborate closely with the design and installation teams to ensure smooth coordination and execution of kitchen projects from order confirmation through to installation and final delivery.
Achieve department key performance indicators (KPIs), including sales revenue, gross margin targets, and customer satisfaction levels.

Job Requirements:

Minimum 10 years of sales experience in premium kitchen and wardrobe brands.
Prior experience within the kitchen, furniture, interior design, or home improvement industry will be highly preferred.
Bachelor’s degree in Business, Marketing, Interior Design, or a related field will be considered an advantage.
Strong leadership and team management skills with the ability to guide and motivate a sales team.
Excellent communication and interpersonal skills, with the ability to build relationships with customers, suppliers, and internal teams.
Sales-driven mindset with a genuine passion for interior solutions, kitchen design, and premium kitchen products.
Strong negotiation and closing skills with the ability to convert customer inquiries into successful sales.
Good knowledge of kitchen products, materials, appliances, fittings, and accessories used in modern kitchen design.
Ability to read and understand kitchen layouts, technical drawings, and design plans.

What We Offer:

Competitive salary with an attractive commission structure.
Performance-based bonuses based on sales achievements and department performance.
Opportunities for career growth and professional development within the organization.
The opportunity to work with leading international kitchen brands.
A dynamic and supportive working environment that encourages innovation and teamwork.

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