IT Head

Job Code: 248/001/029
Industry: Financial Brokerage

Job Brief:
The IT Head is responsible for ensuring that the firm operates within applicable regulations and meets regulatory standards. The role requires continuous interaction with various teams to manage IT-related matters and implement necessary IT programs and firm-wide assessments to comply with regulations.

Job Responsibilities:

• Align IT infrastructure with business goals: Ensure IT infrastructure supports the company’s current and future strategy and objectives.
• Oversee technology operations: Manage daily IT operations and evaluate performance against strategic goals.
• Analyze departmental technology requirements: Conduct needs assessments to understand and support the technology needs of all departments.
• Identify upgrades and report to management: Evaluate current systems and propose improvements or upgrades to enhance efficiency.
• Lead and supervise IT staff: Coordinate IT managers and supervise developers, technicians, and other IT professionals.
• Ensure compliance: Maintain IT activities within legal, regulatory, and corporate standards.
• Risk management: Develop network recovery, backup processes, and manage Bridge and FIX API connections to ensure trading integrity.
• Document IT procedures and policies: Maintain comprehensive documentation of IT processes, procedures, and policies.
• Project management: Lead IT projects from initiation to completion, ensuring they meet organizational objectives.
• API and system testing: Conduct test plug-ins, Manager-API applications, Bridge setup, and troubleshoot operational issues.
• Vendor management: Collaborate with third-party service providers for system maintenance and troubleshooting.
• Hands-on technical work: Install, operate, and troubleshoot a wide array of technologies and applications.
• Virtualized infrastructure management: Support and administer a heavily virtualized Windows environment.
• Deploy and manage systems and applications: Manage both physical and virtual systems, corporate services, and application software.
• Network Administrator: Plan, design, and maintain LAN/WAN networks.
• Cybersecurity Specialist: Implement and monitor IT security measures.
• Database Administrator: Maintain, backup, and secure database systems.
• Help Desk Manager: Lead the help desk team and resolve user issues promptly.

Communications and Working Relationships:

• Internal Reporting: Provide IT updates and reports to the Senior Executive Officer.
• Risk Committee: Participate in risk assessments, mitigation strategies, and reporting.
• Internal Collaboration: Work with department heads, finance, and HR teams to align IT needs and budgets.
• External Relationships: Manage vendors, auditors, and regulatory bodies to ensure compliance and service quality.