IT Support Engineer

Location: Dubai
Salary: AED 7,000 - 8,000
Job Code: 072/001/288
Industry: Trading

Job Responsibilities:
  • Administering Servers and Virtual Machines Servers, Network Systems, Telephone Avaya, CCTV Systems, and NAS (FileServer and Cloud).
  • Manages and troubleshoots Website Domain issues.
  • Monitor and manage all subscriptions related to IT needs.
  • Monitoring and maintaining the Hosting & Email System and resolving email user problems.
  • Implementing and overseeing a storage and backup management schedule.
  • Responsible for Face ID and Biometrics Door Access management.
  • Checking on all IT hardware peripherals that need to be upgraded and/or replaced to avoid total breakdown.
  • Providing full desktop end-user support on all IT scopes.
  • Implementation and responsibility for Home Automation (Lights, Audio, Cinema, Door/Water Sensors, and A/C).

Job Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Proven experience as an IT Support Engineer or similar role.
  • Experience in administering servers, network systems, and other IT infrastructure.
  • Proficiency in troubleshooting and resolving technical issues.
  • Strong knowledge of website domain management and hosting systems.
  • Familiarity with email systems and backup management procedures.
  • Experience in managing access control systems like Face ID and Biometrics.
  • Ability to assess hardware requirements and recommend upgrades or replacements.
  • Excellent desktop end-user support skills.
  • Familiarity with Home Automation systems is a plus.
  • Strong problem-solving and communication skills.

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