IT Support Engineer

Location: Dubai
Salary: AED 7,000 - 8,000

Job Code: 072/001/288
Industry: Trading

Job Responsibilities:

Administering Servers and Virtual Machines Servers, Network Systems, Telephone Avaya, CCTV Systems, and NAS (FileServer and Cloud).
Manages and troubleshoots Website Domain issues.
Monitor and manage all subscriptions related to IT needs.
Monitoring and maintaining the Hosting & Email System and resolving email user problems.
Implementing and overseeing a storage and backup management schedule.
Responsible for Face ID and Biometrics Door Access management.
Checking on all IT hardware peripherals that need to be upgraded and/or replaced to avoid total breakdown.
Providing full desktop end-user support on all IT scopes.
Implementation and responsibility for Home Automation (Lights, Audio, Cinema, Door/Water Sensors, and A/C).

Job Requirements:

Bachelor's degree in Computer Science, Information Technology, or related field.
Proven experience as an IT Support Engineer or similar role.
Experience in administering servers, network systems, and other IT infrastructure.
Proficiency in troubleshooting and resolving technical issues.
Strong knowledge of website domain management and hosting systems.
Familiarity with email systems and backup management procedures.
Experience in managing access control systems like Face ID and Biometrics.
Ability to assess hardware requirements and recommend upgrades or replacements.
Excellent desktop end-user support skills.
Familiarity with Home Automation systems is a plus.
Strong problem-solving and communication skills.

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