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Spare Parts & Logistics Support

Location: Dubai
Salary: Based on experience
Job Code: 265/001/969
Industry: Industrial Equipment & Technologies

Job Brief:
The Spare Parts & Logistics Support will be responsible for end-to-end coordination of service orders, logistics, and invoicing processes for Liquid & Powder Technologies (LPT) across the Middle East region. This role plays a key part in ensuring timely deliveries, accurate documentation, efficient communication with customers and internal teams, and support for financial reconciliation and reporting.

Job Responsibilities:
  • Coordinate spare parts and service orders for the LPT division across the Middle East region.
  • Act as a point of contact between customers, sites, and internal teams to ensure smooth order execution.
  • Monitor and follow up on deliveries and ensure all documentation is accurate and up to date.
  • Analyze order backlog and provide monthly sales forecasts.
  • Manage invoicing processes and ensure timely closure of orders in the system.
  • Follow up on accounts receivables and support payment reconciliation with the Finance team.
  • Provide backup support for offer processing during team absences.
  • Collaborate with Sales, Product Groups, and Application Centers for seamless operations.
  • Identify process improvements to enhance efficiency and customer satisfaction.
  • Stay updated on product knowledge to support accurate internal and external communication.
Job Requirements:
  • Minimum of 2–4 years of experience in logistics, order handling, or related roles, preferably in a technical or industrial field.
  • Strong attention to detail with the ability to manage multiple tasks efficiently and accurately.
  • Excellent written and verbal communication skills, with the ability to interact effectively with internal teams and external customers.
  • Strong analytical and problem-solving abilities, with experience in providing reports and data analysis.
  • A customer-oriented mindset, with the ability to address concerns and maintain strong relationships.
  • Strong organizational skills with the ability to prioritize tasks in a fast-paced environment.
  • Ability to work independently and collaboratively as part of a team.

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