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Order Processing Staff

Location: Ras Al Khaimah
Salary: Up to AED 3,500
Job Code: 001/002/895
Industry: FMCG – Manufacturing
Benefits: Accommodation, Transportation, Food

Job Brief:
Our client, a leading FMCG manufacturing company based in Ras Al Khaimah, is seeking a detail-oriented and proactive Order Processing Staff member. The ideal candidate will be responsible for managing end-to-end order processing, coordinating with internal teams and international clients to ensure timely and accurate deliveries. This role requires strong communication skills, experience in international shipping and logistics, and a high level of accuracy in data handling.

Job Responsibilities:
  • Communicate with international clients regarding product availability, pricing, and order status.
  • Coordinate with planners and procurement teams to ensure timely fulfillment of orders.
  • Manage the complete order processing cycle, from entry to shipment and delivery.
  • Prepare and verify documents such as proforma invoices, purchase orders, and sales invoices.
  • Maintain and monitor shipment schedules and order status reports to ensure on-time delivery.
  • Update and manage records in ERP systems and prepare periodic reports on order tracking and KPIs.
  • Collaborate with the logistics and warehouse teams for dispatch coordination and inventory checks.
  • Ensure compliance with internal processes and external trade regulations for export orders.
Job Requirements:
  • Bachelor’s degree in any discipline (preferred: Logistics, Business Administration, or related field).
  • Minimum 3–4 years of relevant experience in order processing, international shipping, and logistics, preferably within the FMCG or manufacturing industry.
  • Strong understanding of procurement, planning, import/export documentation, and inventory management.
  • Proficiency in Microsoft Office (especially Excel, Word, Outlook, PowerPoint).
  • Experience in using ERP systems (Navision experience is an advantage).
  • Excellent data entry skills and attention to detail.
  • Strong communication skills, both written and verbal.
  • Ability to manage multiple tasks, meet deadlines, and work under pressure.
  • Age: 28–35 years.
  • Gender: Female
  • Nationality: Filipino

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