Quality Assurance Lead

Job Code: 193/001/844
Industry: Education

Job Brief:
Our client, a leading university in Ras Al Khaimah, is seeking a Quality Assurance Lead to oversee its institutional effectiveness and quality assurance frameworks. The ideal candidate must have experience in higher education settings and a solid understanding of CAA and MOE standards in the UAE. This role plays a critical part in ensuring academic and administrative excellence through accreditation compliance and continuous improvement strategies.

Job Responsibilities:
1. Quality Assurance & Compliance

• Develop and implement QA policies and frameworks aligned with national and international accreditation standards.
• Ensure institutional compliance with regulatory bodies like the UAE Ministry of Education (MOE) and CAA.
• Monitor academic and administrative processes for quality and compliance.
• Conduct internal audits and risk assessments to drive improvement.

2. Accreditation & Institutional Effectiveness

• Lead institutional and programmatic accreditation efforts.
• Work with academic departments to align learning outcomes with accreditation standards.
• Manage data collection, analysis, and reporting related to institutional performance and KPIs.
• Support the university in preparing documentation and reports for accrediting bodies.

3. Continuous Improvement & Training Design

• Conduct workshops and training for faculty and staff on QA and accreditation.
• Promote a university-wide culture of continuous improvement.

4. Data Management & Reporting

• Ensure timely and accurate QA data reporting to stakeholders.
• Maintain detailed records for accreditation and audit purposes.
• Report QA insights and recommendations to senior leadership.

5. Stakeholder Engagement & Communication

• Act as the point of contact for accreditation agencies and regulators.
• Collaborate with departments and students to enhance institutional performance.
• Develop mechanisms for feedback and institutional improvement.