Retail Sales Department Head

Location: Dubai
Salary: Up to AED 30,000
Job Code: 310/001/073
Industry: Food Distribution

Job Brief:
We are seeking a highly experienced Department Head – Retail Sales to lead and drive sales performance across modern trade channels. The role involves managing key retailer relationships, achieving revenue and profitability targets, and building a high-performing sales team. The ideal candidate will bring strong FMCG expertise, extensive modern trade exposure in the UAE, and proven success in managing large-scale key accounts.

Job Responsibilities:
  • Develop and execute sales strategies to achieve revenue, volume, Gross Profit (GP), and Net Profit (NP) targets.
  • Build and maintain strong relationships with leading retailers such as LULU, Carrefour, Union Co-Op, and others.
  • Lead contract negotiations, trade agreements, and annual business development plans with key accounts.
  • Monitor sales performance, competitor activities, and market trends to identify new business opportunities.
  • Collaborate with supply chain, marketing, and finance teams to ensure successful execution of promotions and product availability.
  • Drive product listings, visibility agreements, and in-store activations to maximize brand exposure.
  • Manage trade marketing budgets efficiently and ensure strong return on investment (ROI).
  • Take full ownership of sales profitability, ensuring consistent achievement of GP and NP targets.
  • Lead, coach, and develop the retail sales team to deliver sustainable growth.
Job Requirements:
  • Bachelor’s degree in Business Administration, Sales, or Marketing (MBA preferred).
  • Minimum 10 years’ experience in FMCG / food distribution, with at least 5 years in modern trade management within the UAE.
  • Strong network and established relationships with key modern trade decision-makers.
  • Proven track record of achieving sales targets and managing large-scale accounts.
  • Excellent leadership, negotiation, and communication skills.
  • Strong analytical skills with proficiency in MS Excel, Power BI, SAP, or similar ERP systems.

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