Sales Coordinator

Job Code: 289/001/945
Industry: Chemical Trading
Working Days: Monday - Friday

Job Brief:
A leading manufacturing company based in Jebel Ali is looking for a Sales Coordinator with strong experience in managing sales processes and a sound understanding of logistics operations. The ideal candidate will be responsible for overseeing sales documentation, coordinating with internal departments and clients, and ensuring smooth processing and dispatch of orders.

Job Responsibilities:

• Prepare draft offers for price requests in coordination with MD/COO.
• Submit confirmed offers to customers/salespersons across regions.
• Follow up and monitor feedback on submitted offers.
• Draft and process sales contracts and proforma invoices in SAP.
• Share Sales Contracts/Proforma Invoices with customers and secure counter-signatures.
• Coordinate with the production and cross-trade purchase departments for order execution.
• Monitor production and cross-trade order progress as per delivery schedules.
• Obtain draft Bills of Lading from PT/Logistics and secure customer approval.
• Verify that draft BLs match with the Proforma Invoice/Letter of Credit.
• Prepare comprehensive shipping documents, including Invoices, Packing Lists, COA, COO, DRN, and End User Certificates as per client requirements.
• Arrange insurance for each shipment and compile necessary shipping documentation.
• Handle chamber attestation for Invoices and COA.
• Review and approve Letter of Credit drafts.
• Submit LC documentation to the bank, including OG BL and supporting documents.
• Ensure timely and accurate processing of customer orders.
• Coordinate with the sales team for product availability, pricing, and lead times.
• Draft and dispatch sales quotations and perform follow-ups with clients.
• Maintain updated sales records and generate performance, stock level, and order status reports.
• Respond to customer inquiries and provide solutions related to orders, deliveries, or returns.
• Generate and circulate weekly shipment reports to management and clients every Monday.
• Coordinate with the production team to prepare weekly production schedules.
• Prepare forms and customer claims sheets; keep management updated.
• Perform additional tasks as assigned by management.