Senior Technical Engineer

Job Code: 120/001/201
Industry: Manufacturing
Working Days: Sunday to Thursday

Job Purpose:
Assist the Sales force by providing a high-level product expertise and knowledge of the targeted product-centric application to customers. Provides technical support to the field sales force by bringing deep or specific product and application knowledge in order to help: understand customer design, configure & put company’s products in the customer specifications, convert an existing specification, and close a deal.

Job Responsibilities:
Quote Approvals

• Responsible for evaluation and assets the approval/rejection of additional discounts, and special prices.
• Responsible for supporting salespeople in negotiations to close opportunities that require additional discounts.
• Evaluate the overall profitability of an opportunity and work with the sales team and/or the customer to close the deal.
• Responsible to escalate for additional approval according to a standardized delegation of authority rules.
• Ensures risk is mitigated wherever possible.
• Secure approval for all quotes from Product Managers which are below the advised level of acceptable margin.
• Lead discussions around Applications with customers and advise on the most suitable techno-commercial offers.
• Make sure that Systems always updated & Coordinate with Distributors.
• Inside Sales for selected countries.

Ensure Price Performance

• Monitor and update commercial price lists and GSA pricelists as needed.
• Validate sales quotations for accuracy and profitability.
• Perform margin and pricing analysis to support key business initiatives as required.
• Support the team that negotiates discount internally(factories/OEM's).

Reports & Product Data Management

• Ensure filling up the tracking sheet and provide monthly reports with regard to Order bookings.
• Ensure training data are filled in an organized manner & report every month accordingly.
• Manage the data library in both Teams & the local server.

Training

• Prepare with the Channel management team the Partner training and product knowledge plan.
• Provide timely sales training to keep sales updated about the products & services.
• Keep updating yourself about the products by taking company’s e-learnings.
• Provide training to customers/consultants about the products & services as per the request from Sales team.

Job Requirements:

• Minimum 3 – 5 years of experience as a Technical Engineer managing valve, HVAC, plumbing, and a similar product line.
• Excellent communication skills in English & Arabic.
• Must have a Bachelor’s Degree in Engineering.

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