Service & Commissioning Engineer / Technician

Location: Dubai
Salary: Based on experience

Job Code: 327/001/162
Industry: Oil & Energy

Job Brief:
Reporting to the Aftersales Manager, the Service & Commissioning Engineer / Technician is the focal point for customers during installation, commissioning, troubleshooting, and service activities at the customer site. They are responsible for ensuring a smooth and seamless interface with the customer while maintaining the highest level of on-site safety and customer service. They must ensure that the supplied equipment operates according to the Engineering team’s design and meets the customer's operational requirements.

Job Responsibilities:

Plan and prepare site work packs for installation, commissioning, service, or troubleshooting activities in conjunction with the Engineering team.
Implement a zero-incident, zero-accident work culture on-site.
Assist the engineering and project teams in the final assembly of equipment and in internal and customer Factory Acceptance Testing.
Prepare comprehensive site reports for all completed work, including red-line markups of engineering and design documents.
Respond to customer queries and questions regarding the equipment.
Provide a positive experience for customers during site works.
Liaise with internal project members and the supply chain for seamless installation, commissioning, service, or troubleshooting of the equipment.

Job Requirements:

Minimum 5 years of experience in commissioning burners and burner management systems.
Excellent written and verbal English language skills; other languages are desirable but not essential.
Relevant degree or equivalent qualifications and experience.
Excellent proficiency in Microsoft Office is required for this position.
Strong interpersonal, presentation, and communication skills.
Ability to achieve excellent performance in both individual and team environments.
Valid Driving License is essential.
Experience with Allen Bradley PLCs is desirable but not essential.
Hands-on experience with fired heaters, combustion systems, and associated electrical and instrumentation equipment.
Relevant degree or diploma in Mechanical, Electrical, or Instrumentation Engineering, or equivalent qualifications and experience.
Strong understanding of process safety, combustion principles, and troubleshooting techniques.
Familiarity with international codes and standards (API, NFPA, etc.) related to fired heaters/burners is an advantage.
Ability to prepare and review commissioning procedures, reports, and documentation.
Proven experience in burner commissioning, start-up, tuning, and troubleshooting.
Excellent problem-solving skills in combustion control, instrumentation, and safety systems.
Ability to deliver excellent performance in both individual and team environments.
Candidate should be open to travelling to Europe and GCC Countries.

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