Social Media Manager

Location: Dubai
Salary: Based on experience

Job Code: C-217/001/347
Industry: Information Technology

Job Responsibilities:

Develop and implement social media strategies that align with our brand goals.
Manage all social media channels such as Facebook, Instagram, Twitter, LinkedIn, TikTok, Snapchat, and others to enhance audience engagement.
Create and schedule daily posts, engage in conversations with followers, and manage community interactions.
Monitor, track, and report on feedback and online reviews to enhance user engagement.
Organize and participate in events to build community and boost brand awareness.
Coordinate with Marketing, PR, and Communications teams to ensure brand consistency.
Liaise with the Development and Sales departments to stay updated on new products and features.
Build relationships with customers, potential customers, industry professionals, and journalists.
Stay up-to-date with digital technology trends and implement best practices in community management.
Analyze web traffic metrics and suggest solutions to boost web presence.

Job Requirements:

Proven work experience as a community manager or similar role with a strong understanding of social media management and strategy.
Experience launching community initiatives (e.g., building an online forum, launching an ambassador program, creating an event series).
Ability to identify and track relevant community KPIs.
Excellent verbal communication skills and the ability to moderate online and offline conversations with our community.
Hands-on experience with social media management for brands.
Attention to detail, ability to multitask, and analytical skills.
Bachelor’s degree in Marketing, Business Administration, or related field.
Fluent in English; proficiency in Arabic or other regional languages is a plus.

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