Social Media Manager

Location: Dubai
Salary: Based on experience
Job Code: C-217/001/347
Industry: Information Technology

Job Responsibilities:
  • Develop and implement social media strategies that align with our brand goals.
  • Manage all social media channels such as Facebook, Instagram, Twitter, LinkedIn, TikTok, Snapchat, and others to enhance audience engagement.
  • Create and schedule daily posts, engage in conversations with followers, and manage community interactions.
  • Monitor, track, and report on feedback and online reviews to enhance user engagement.
  • Organize and participate in events to build community and boost brand awareness.
  • Coordinate with Marketing, PR, and Communications teams to ensure brand consistency.
  • Liaise with the Development and Sales departments to stay updated on new products and features.
  • Build relationships with customers, potential customers, industry professionals, and journalists.
  • Stay up-to-date with digital technology trends and implement best practices in community management.
  • Analyze web traffic metrics and suggest solutions to boost web presence.

Job Requirements:
  • Proven work experience as a community manager or similar role with a strong understanding of social media management and strategy.
  • Experience launching community initiatives (e.g., building an online forum, launching an ambassador program, creating an event series).
  • Ability to identify and track relevant community KPIs.
  • Excellent verbal communication skills and the ability to moderate online and offline conversations with our community.
  • Hands-on experience with social media management for brands.
  • Attention to detail, ability to multitask, and analytical skills.
  • Bachelor’s degree in Marketing, Business Administration, or related field.
  • Fluent in English; proficiency in Arabic or other regional languages is a plus.

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