Supply Chain Director

Location: Dubai
Salary: AED 25,000 - 30,000

Job Code: 097/001/529
Industry: Lighting / Building Technologies
Reports To: Chief Executive Officer
Department: Supply Chain & Pricing
Travel: UAE, Saudi Arabia, supplier/manufacturing locations, and other markets

Job Brief:

Our client is seeking an experienced Supply Chain Director to lead the complete commercial-supply infrastructure required to convert approved customer orders into available, correctly priced, quality-controlled, and deliverable products.

The role owns the integrated functions of pricing, procurement, supplier coordination, supplier quality, production and sourcing coordination, inventory planning, warehouse management, and logistics. The position serves as a critical link between Sales, Engineering & Product Design, Finance, Customer Services Operations, technical management, suppliers, manufacturing partners, warehouses, and regional operations.

The Supply Chain Director will be responsible for establishing a reliable end-to-end supply organization that supports business growth across the UAE, Saudi Arabia, and export markets while maintaining disciplined procurement, accurate pricing, healthy inventory, strong supplier performance, efficient working capital, and reliable delivery.

Job Responsibilities:

Lead Procurement, Pricing, Warehouse, and Logistics functions and maintain appropriate supplier-quality oversight.
Lead the Procurement Manager and supporting functions, including document control and market-specific procurement roles.
Ensure pricing control and product master data governance support Sales, Estimation, and Engineering & Product Design.
Maintain functional coordination with regional warehouse and supply activities, including Saudi Arabia.
Ensure appropriate technical alignment with technical management where required by the approved operating process.
Develop and execute the company’s supply chain strategy in alignment with business plans and the Chief Executive Officer’s objectives.
Establish an integrated supply model covering procurement, pricing, sourcing, supplier management, production coordination, inventory, warehousing, logistics, and supplier quality.
Develop supply plans capable of supporting business growth across the UAE, Saudi Arabia, and export markets.
Identify supply risks and establish mitigation and contingency plans.
Own and maintain the company’s Master List Price.
Establish disciplined pricing-control processes and ensure approved product costs and selling-price references remain current and accurate.
Coordinate with Sales and Estimation to ensure appropriate pricing information is available for quotation.
Provide pricing input for standard products, bespoke products, new engineering solutions, integrated technology solutions, spare parts, and annual-maintenance-related material requirements.
Ensure pricing reflects current supplier, manufacturing, freight, duty, logistics, and landed-cost information.
Maintain disciplined product and Stock-Keeping-Unit (SKU) creation processes.
Work closely with Engineering & Product Design when new solutions or products are introduced.
Ensure new solutions receive product identification, pricing, SKU creation, supply information, supplier/manufacturer information, and required commercial data.
Prevent uncontrolled duplication or inconsistent product coding and maintain accurate product master data.
Receive approved backlog following required commercial and financial approvals and translate the backlog into supply requirements and fulfilment plans.
Review required quantity, existing inventory, reserved inventory, previously issued purchase orders, open supplier orders, production status, and required delivery dates.
Prioritize orders based on customer commitment, project urgency, supply constraints, and management direction.
Ensure stock availability is checked before new procurement is initiated.
Establish inventory-reservation controls against confirmed customer orders and prevent double allocation.
Maintain visibility of free stock, reserved stock, in-transit inventory, committed inventory, slow-moving stock, and obsolete stock.
Work with Customer Services Operations to enable immediate delivery where stock is already available.
Lead the Procurement Manager and procurement team and establish procurement policies, authorization levels, and documentation standards.
Ensure purchase requisitions are prepared accurately and approved appropriately.
Ensure sourcing decisions follow approved supplier and commercial controls.
For new or specific material requirements, ensure appropriate supplier inquiries and quotations are obtained.
Negotiate price, payment terms, lead time, delivery conditions, warranty, quality obligations, and replacement terms.
Ensure purchase orders are accurate, authorized, and traceable.
Develop and maintain a reliable supplier and manufacturing-partner network.
Establish supplier qualification, evaluation, and performance-review processes.
Develop alternative sources for critical items and reduce single-source dependency where commercially practical.
Lead supplier-quality-control activities and ensure supplied products comply with agreed technical and quality requirements.
Track supplier defects, rejection, rework, replacement, and corrective action.
Escalate significant supplier-quality concerns and prevent repeated non-conformities through root-cause and corrective-action processes.
Coordinate order placement for production and supply and ensure required technical approval is obtained where applicable.
Communicate accurate product, quantity, specification, and delivery requirements to manufacturers and suppliers.
Track production milestones and escalate delays before they affect customer commitments.
Manage sourcing activities involving overseas suppliers and production partners.
Maintain awareness of manufacturing lead time, freight lead time, import requirements, documentation, duties, customs, country-of-origin considerations, and supplier quality.
Ensure warehouse activities follow disciplined inventory-control procedures.
Lead the Warehouse Supervisor and warehouse team.
Ensure incoming goods are properly received, counted, verified, recorded, inspected, and stored.
Maintain appropriate storage conditions and stock organization.
Ensure stock locations and system records remain synchronized.
Monitor stock accuracy through cycle counts and physical inventory and coordinate functionally with regional warehouse operations.
Ensure delivery notes are checked against purchase orders upon receipt.
Verify product, quantity, documentation, and condition.
Ensure discrepancies are documented and arrange the return of incorrect or unacceptable goods to suppliers where required.
Ensure accepted material is properly offloaded and processed for quality inspection.
Ensure material-receipt documentation and traceability records are completed accurately.
Ensure security and warehouse-release documentation is properly controlled.
Lead logistics planning and execution covering inbound and outbound movement of goods.
Optimize freight, transport, consolidation, route planning, and delivery scheduling.
Coordinate closely with Customer Services Operations for final customer delivery.
Ensure required shipment and vehicle-release documentation is complete.
Ensure goods are released only after required operational and financial controls are completed.
Confirm order authorization, inventory availability, documentation, financial release, and customer delivery requirements before shipment.
Work with Sales on Master List Price, stock availability, lead times, quotation support, and order priorities.
Work with Estimation on pricing, product data, new product information, and cost updates.
Work with Engineering & Product Design on new solutions, product specifications, SKU creation, supplier/manufacturing feasibility, and technical clarification.
Work with Finance on purchase-order approvals, supplier terms, payments, working capital, and goods-release controls.
Work with Customer Services Operations on warehouse handover, delivery, logistics, project schedules, and installation requirements.
Work with technical management on technical governance, production/supply approval, sourcing concerns, and supplier-quality escalation.
Ensure procurement and supply-chain documentation is complete, accurate, and auditable.
Establish document-control standards for purchase requisitions, supplier quotations, purchase orders, delivery notes, material receipt records, quality records, logistics documents, and supplier records.
Ensure approved procedures are consistently followed across locations and teams.
Balance product availability against inventory investment.
Minimize unnecessary stock while protecting customer-delivery commitments.
Monitor inventory value, ageing, slow-moving items, obsolete items, inventory turnover, and forecast demand.
Work with Sales to understand expected demand and with Finance to manage working-capital exposure.
Lead and develop procurement, pricing, warehouse, logistics, and quality personnel.
Establish clear responsibilities, individual performance measures, and succession coverage.
Identify and manage risks relating to supplier dependency, product availability, production delay, price volatility, quality, freight disruption, inventory shortages/excess, documentation, and regional supply continuity.
Maintain contingency plans for business-critical products and suppliers.
Select and recommend suppliers and sourcing strategies.
Negotiate supplier commercial terms and establish procurement priorities.
Recommend supplier appointment or removal.
Approve inventory-allocation priorities within delegated authority.
Establish pricing-control procedures and recommend Master List Price changes.
Recommend stock levels and reorder policies.
Escalate technical, financial, quality, or supply risks.
Recommend recruitment, succession, and performance actions within the department.
Exercise financial commitment authority in accordance with the company’s approved delegation-of-authority framework.

Job Requirements:

Bachelor’s degree in Supply Chain Management, Procurement, Logistics, Industrial Engineering, Electrical Engineering, Electronics Engineering, Mechanical Engineering, Operations Management, Business Administration, or a closely related discipline.
A technical degree combined with strong supply-chain and commercial experience is particularly suitable.
Master’s degree or Master of Business Administration (MBA) is preferred.
Professional supply-chain or procurement certification is preferred.
Training in strategic sourcing, inventory management, logistics, or supplier quality is preferred.
Approximately 10 years of progressively responsible experience in supply chain, procurement, operations, sourcing, logistics, or related functions.
Significant experience managing suppliers and procurement activities.
Demonstrated leadership experience.
Experience working with project-based, technical, or engineered products.
Lighting-industry experience is strongly preferred and considered a significant advantage.
Candidates from architectural lighting, electrical equipment, building technologies, MEP systems, smart buildings, building automation, technical system integration, construction products, engineering equipment, and project-based manufacturing may qualify where their experience is directly relevant.
Strong process discipline and proficiency with ERP, procurement, inventory, warehouse, supplier-management, pricing, and product-master-data systems.
Ability to use data and management reporting for supply, pricing, inventory, quality, and supplier-performance decisions.
Specific software brands are secondary to the ability to build and enforce reliable digital supply-chain processes.
Excellent professional English is mandatory.
Additional languages relevant to international sourcing or export markets are advantageous.
Willingness to travel across the UAE, Saudi Arabia, supplier/manufacturing locations, international sourcing locations, and export markets.
Strong competencies in strategic supply-chain leadership, procurement and negotiation, pricing governance, supplier management, inventory optimization, logistics and warehousing, supplier quality, cost management, working-capital awareness, technical-product understanding, risk management, cross-functional leadership, process discipline, data analysis, team development, and executive communication.

Key Performance Indicators (KPIs):

Supply Performance: On-time supply, order fulfilment against requested date, supplier on-time delivery, purchase-order lead time, production lead-time adherence.
Inventory: Inventory accuracy, inventory turnover, stock-out rate, slow-moving/obsolete stock, stock-reservation accuracy, inventory variance.
Procurement: Purchase-cost variance, savings/cost avoidance, requisition-to-order cycle time, supplier quotation turnaround, approved-supplier spend.
Supplier Performance: On-time delivery, defect rate, rejection rate, corrective-action closure, supplier scorecards.
Pricing & Master Data: Master List Price accuracy, pricing-data accuracy, product-cost accuracy, new-solution pricing turnaround, SKU accuracy.
Warehouse: Goods-receipt processing time, picking accuracy, stock-count accuracy, damage rate, traceability.
Logistics: On-time dispatch, freight cost vs. budget, documentation accuracy, delivery failure rate, emergency-shipment frequency.
Financial & Governance: Inventory value vs. plan, working-capital efficiency, expedited freight cost, audit findings, process compliance.
Specific numerical targets will be agreed annually with the Chief Executive Officer.

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